Payment and the cost of veterinary care
In order to provide the highest possible standard of care for your pets, we require the most effective drugs available and modern technical equipment, all of which has to be maintained and funded. We try to keep our fees reasonable, but they also have to be realistic and reflect the level of care provided.
We ask that payment is made at the time of treatment as this will help keep down our administrative and financial costs which affect the level of fees. For your convenience, we accept Delta, Switch, Visa and Access cards.
People tend to think it’s only older pets that get ill and therefore younger pets don’t need pet insurance but we know from the patients we see each day that that is not the case.
In fact, the younger your pet is when you insure them the better as it means you are less likely to have any existing conditions, which may not be covered by the policy and you can then receive more help covering the cost of any future treatment your pet needs.
It is important to note that not all pet insurance is the same. There are many different types of policy available and the level of cover provided can vary considerably. The four main types of policy are as follows:
- Accident : provides cover for accidents only and no cover for illness
- Time-Limited: provides cover for a set amount of time (usually 12 months) and after this period the condition is excluded
- Maximum Benefit : provides cover up to a maximum amount of money per condition and once this limit is reached the condition is excluded
- Lifetime: provides a set amount of money each year which is refreshed each time you renew your policy allowing you to continue to claim for ongoing conditions
As you can see from the information above, the type of policy you choose can have implications for the veterinary care of your pet and the costs you will face so it’s important to choose the right cover. Sometimes, the cheapest insurance can cost you more in the long run. When shopping around for a policy, we suggest that you ask the following questions to allow you to compare the overall value you are getting, not just the price:
- Does this policy cover congenital, hereditary, hip-related, dental and behavioral conditions?
- Is there a time or monetary limit on how long this policy will cover ongoing conditions for?
- If I claim, will my premium increase?
Unlike other forms of insurance it is not easy to switch pet insurance in the future as any pre-existing conditions your pet has are likely to be excluded so it’s important to do your research and choose the right cover from the start.
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Emergencies & After Hours
What happens in an emergency?
In the event of needing to contact the duty vet out of hours, please ring one of the normal surgery numbers and listen to the directions given on the answer machine.
What about payment?
We try to keep our fees reasonable, but they also have to be realistic and reflect the level of care provided. We ask that payment is made at the time of treatment. For your convenience, we accept Delta, Switch, Visa and Access cards.
What is the best choice for my pet?
Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save.
Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save
Find out what a Day In the Life of Oak House Vets is like by watching our video
I love Oak House Vets. I moved from a surgery, which was taken over by a corporate vets and it lost that old-fashioned personal touch, which I like. Everyone here is so helpful and pleasant and Andrew is a fantastic vet & a lovely person. It makes taking your beloved pet to the vets much less stressful.