Payment and the cost of veterinary care

In order to provide the highest possible standard of care for your pets, we require the most effective drugs available and modern technical equipment, all of which has to be maintained and funded. We try to keep our fees reasonable, but they also have to be realistic and reflect the level of care provided.

We ask that payment is made at the time of treatment as this will help keep down our administrative and financial costs which affect the level of fees. For your convenience, we accept Delta, Switch, Visa and Access cards.

Pet Insurance

Did you know 1 in 3 pets may require unexpected veterinary treatment each year?* Whilst advances in veterinary medicine mean we can do more for your pet, treatment costs can soon mount up. We recommend Petplan insurance to all our clients to help cover unexpected vets bills.

You may be surprised to hear that you are more likely to claim on your pet insurance than your car or household policies. In fact, in our experience if you are one of the few people who don’t need to claim on your pet insurance you really are very lucky indeed!

It’s important to be aware that not all pet insurance is the same. Some policies limit the amount of time or money that you can claim for. Don’t just shop around on price alone.

At Oak House Veterinary Centre we recommend Petplan insurance for the following reasons:

  • With Petplan’s Covered for Life guarantee your veterinary fees cover is renewed each year no matter how much you claim.
  • Petplan doesn’t place exclusions at renewal on their Covered for Life policies so on-going conditions such as eczema continue to be covered by the policy.
  • Petplan won’t increase your premium or excess just because you make a claim.
  • Petplan is a pet insurance specialist so they understand the animal market and work closely with vets, charities and breeders.

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Why not try before you buy? For 4 weeks free Petplan insurance simply click here and quote our practice reference number 1100005358.

* Source: Petplan

Download the Pet Insurance Consumer Guide here

The British Veterinary Association explains the Benefits of Pet Insurance for pet owners:

pet insurance information

The British Veterinary Association explains the Cost of Veterinary Care for pet owners:

pet insurance information

The British Veterinary Association explains the how to choose a veterinary practice:

pet insurance information

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Emergencies

Emergencies & After Hours

FAQ's

What happens in an emergency?

In the event of needing to contact the duty vet out of hours, please ring one of the normal surgery numbers and listen to the directions given on the answer machine.

How do I book an appointment?

All consultations are by appointment only. Contact one of our 3 surgeries to book an appointment

What about payment?

We try to keep our fees reasonable, but they also have to be realistic and reflect the level of care provided. We ask that payment is made at the time of treatment. For your convenience, we accept Delta, Switch, Visa and Access cards.

What is the best choice for my pet?

Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save.

Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save

Testimonials

We have been with this veterinary practice well before Andrew with Martin Grace and they are excellent practitioners.
Jennifer Goode treated our dog with such care and attention to detail. She was an amazing practitioner, dedicated and applied good knowledge to practice. She understood her clients needs and fears.
Andrew's practice is outstanding, caring and empathetic. I highly recommend them.

Hilary Righton