WELCOME TO OAK HOUSE
We pride ourselves on a friendly, caring approach giving the highest standard of health care to you and your pets.
Oak House Veterinary Centre was formed in July 2004 by the husband & wife team Andrew Draper & Kate Cullen, when they bought the practice formerly known as Martin Grace Veterinary Surgeons.
Andrew and Kate qualified together from Glasgow University Veterinary school in 1988. They have worked in and around Nottingham for the last 20 years. They live locally in Woodborough and have 2 young sons and Mungo, a Wire-haired Hungarian Vizla.
We are committed to try and provide the best care and attention for you and your pets.
Our staff will always try their best to attend to you as quickly and efficiently as possible.
We always try to keep on time with our appointments but unfortunately due to the unpredictable nature of veterinary medicine such as euthanasia or emergency cases, we will sometimes fall behind with our consultations.
We thank you for your patience in such situations but if this is causing you a problem or you need to rearrange your appointment please speak to a member of staff and they will be happy to assist you.
If you have any suggestions or grievances please ask a member of our reception team for a feedback form, as we welcome your suggestions on how you think we can improve.
Please note that any abusive or threatening behaviour towards our staff or other clients is totally unacceptable and will not be tolerated.
Thank you for your ongoing support and understanding.
We are a wholly family owned and run veterinary practice, staffed by caring and skilled staff members dedicated to providing the best levels of care for your pets alongside giving a friendly and personal service to all our clients.
We are happy to treat all types of small companion animals – dogs, cats, rabbits & other pocket pets, birds and reptiles at the main Plains Road surgery and at our sister branch surgery at 26-28 Station Road, Carlton.
All operations and in-patients are treated at our purpose built clinic at our main 333 Mapperly Plains Surgery.
We opened the Plains Road Surgery in 2014 with full consulting, operating, diagnostic & hospitalisation facilities in a brand new state of the art premises.
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Emergencies & After Hours
What happens in an emergency?
In the event of needing to contact the duty vet out of hours, please ring one of the normal surgery numbers and listen to the directions given on the answer machine.
How do I book an appointment?
All consultations are by appointment only. Contact one of our 3 surgeries to book an appointment
What about payment?
We try to keep our fees reasonable, but they also have to be realistic and reflect the level of care provided. We ask that payment is made at the time of treatment. For your convenience, we accept Delta, Switch, Visa and Access cards.
What is the best choice for my pet?
Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save.
Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save
We have been with this veterinary practice well before Andrew with Martin Grace and they are excellent practitioners.
Jennifer Goode treated our dog with such care and attention to detail. She was an amazing practitioner, dedicated and applied good knowledge to practice. She understood her clients needs and fears.
Andrew's practice is outstanding, caring and empathetic. I highly recommend them.