After a review of the current COVID 19 situation we are pleased to be able to alter our Covid protocols again.
We have been pleased to allow clients [cautiously!] back into the clinics & hope that we can continue to do so.
We still ask you to wear mask if you have a cough or are feeling unwell or if you feel safer & comfier doing so.
Please note, if you prefer, we are still happy for you to wait outside and for our staff to bring your pet in for treatment.
Please let reception know on arrival.
We ask that you do not enter the clinic if, either you are unwell, or in close contact with someone who is Covid +ve.
In these instances please ring reception on arrival so we can take precautions.
Please dispose of masks after use in the bin next to the door.
All payments will be by card if possible.
Please stand slightly away from the reception counter when paying/booking appointments.
Please note we are constantly reviewing our policy depending on the current health situation and will make changes when we need to; we thank you for your understanding in helping us to remain open throughout the Pandemic and be able to support all of our clients.
Please advise if you have any special needs, concerns or need to use the toilet facilities.
Many thanks for your ongoing support,
the Oak House Team.