Our Receptionists

Jonathan Hand

Jonathan joined the reception team in June 2015. He is now our Deputy Reception Team Leader working alongside Liz Hastings.

He has been a regular client at the Carlton branch since 2004 Jonathan currently has a border collie named Skye and a Labrador called Luna , he also has 2 cats Dottie and Diesel both rescued while working at Oak House.

In his spare time he enjoys walking his dogs, socialising and going to the theatre and concerts.

Gill Henshaw

After 27 years working as a receptionist for various practices, Gill now works part time at Plains Road. In her spare time at home, she enjoys gardening, reading and walking. Some of that ‘spare’ time is also spent in the company of her 5 grandchildren.
Inca, her black labrador and Tilly, her tabby (very friendly cat) also occupy her time and make life very enjoyable.

Gill Lofthouse

Gill works at our Carlton surgery. She started work at Oak House Vets in May 1996. Gill enjoys meeting and helping clients and their pets who, over the years have become more like her friends and family. She gets great enjoyment over getting to know each one of your pets quirky and individual personalities. “I know what we have to do is in the best interests of the animals and try to give clients the best support possible”.

At home, her time is occupied with her cats George, Lola, Ozzie and Chester and Tortoise Tara. She spends time at home with her two wonderful grandchildren, Eve and Finlay, whom she absolutely adores and gives her the excuse of acting childish again!

Julie Wass

Julie is part of our Woodborough Road and Plains Road receptionist team and also works Saturdays at the Carlton Surgery. She has worked in veterinary practices since 1988 and joined the Oak House Vets in January 2005.

She has always enjoyed keeping dogs and currently her pet is Herbie a broken coated Jack Russell Terrier with a lovely temperament and a big appetite! She has a lot of love for all types of Jack Russells!

She enjoys walking Herbie, reading, watching good films and spending time with friends and family.

Rachel Logan receptionist at Oak House Vets Nottingham

Rachel Logan

Rachel joined the practice in Spring 2017 fresh from volunteering in South Africa where she worked at a Wildlife Sanctuary and then moved on to Cape Town to work in an animal shelter and in the townships for 4 months.
She continues her love of shelter work and returns to Cape Town twice a year, helping to educate the residents in the townships and working with her friend who owns an animal charity.

Rachel loves to walk her dog Ozzi, a slightly bonkers Weimeraner and they participate in Muddy Obstacle courses together. In her spare time she is a personal trainer and she teaches spin and fitness classes at a local studio.
Working at Oak House Vets is Rachel’s perfect job as she gets her 4 paw fix everyday.

receptionist at Oak House Vets Nottingham

Sarah Dean

Sarah is a member of our reception team. She loves dogs and has returned to working at Oak House Vets as a receptionist, having earlier worked as a vet nurse.

receptionist at Oak House Vets Nottingham

Becky Blue

Becky joined our reception team in 2019 and works at both practices. She loves interacting with clients, and likes to be a friendly face! She has several pets of her own, including a very well trained rabbit, and a slightly less trained chipmunk!
In her spare time Becky can be found dancing, decorating, and taking her pets on adventures, and aims to make the world a little more colourful.

Vet Nurses




What happens in an emergency?

In the event of needing to contact the duty vet out of hours, please ring one of the normal surgery numbers and listen to the directions given on the answer machine.

What about payment?

We try to keep our fees reasonable, but they also have to be realistic and reflect the level of care provided. We ask that payment is made at the time of treatment. For your convenience, we accept Delta, Switch, Visa and Access cards.

What is the best choice for my pet?

Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save.

Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save

Find out what a Day In the Life of Oak House Vets is like by watching our video


I love Oak House Vets. I moved from a surgery, which was taken over by a corporate vets and it lost that old-fashioned personal touch, which I like. Everyone here is so helpful and pleasant and Andrew is a fantastic vet & a lovely person. It makes taking your beloved pet to the vets much less stressful.

Vivi Steels