Our Receptionists

Chris Knight

Christine is one of our Carlton Receptionists – normally working the morning shift.

She has worked at the practice for 18 years and has over the years made many friends with both our clients and their pets. She has a heart of gold and always manages to make our clients feel welcome and well looked after.

At home she has a horse, dogs and a variety of poultry, all of which keep her very busy!

Jonathan Hand

Jonathan joined the reception team in June 2015. He is now our Deputy Reception Team Leader working alongside Liz Hastings.

He has been a regular client at the Carlton branch since 2004 with his chocolate Labrador Pippa and more recently his border collie Skye.

In his spare time he enjoys walking his dogs, socialising and going to the theatre and concerts.

Gill Henshaw

Gill has worked as veterinary receptionist for many years. She covers reception at Woodborough Road and Plains Road.

At home, she enjoys walking her two beautiful Labradors Ellie and Bo. She also has 3 cats.

Gill enjoys working on reception as it’s usually an excuse to cuddle every patient that comes through the door!

Gill Lofthouse

Gill works at our Carlton surgery. She started work at Oak House Vets in May 1996.

Gill enjoys meeting and helping clients and their pets who, over the years have become more like her friends and family. She gets great enjoyment over getting to know each one of your pets quirky and individual personalities. ” I know what we have to do is in the best interests of the animals and try to give clients the best support possible”

At home, her time is occupied with Paddy, a Jack Russell Terrier, who is shockingly 11 years old; cats George – a 3 year old; and Teddy Edward who is a very naughty 3 month old kitten. Butch and Big Boy the totoises complete the list.

She spends time at home with her two wonderful grandchildren, Eve 3 years and Finlay 7 weeks old, whom she absolutely adores and gives her the excuse of acting childish again!

Julie Wass

Julie is part of our Woodborough Road and Plains Road receptionist team and also works Saturdays at the Carlton Surgery. She has worked in veterinary practices since 1988 and joined the Oak House Vets in January 2005.

She has always enjoyed keeping dogs and currently her pet is Herbie a broken coated Jack Russell Terrier with a lovely temperament and a big appetite! She has a lot of love for all types of Jack Russells!

She enjoys walking Herbie, reading, watching good films and spending time with friends and family.

Sarah Bleecker

Sarah joined the practice in 2013 as a receptionist. She is married to an APDT certified dog trainer and has a keen interest in the welfare and training of dogs.

She particularly loves Schnauzers, of which she has four.

Karen Parker receptionist at Oak House Vets Nottingham

Karen Parker

Karen joined us as a part time receptionist in 2015, having previously been a client for many years with her two highly mischievous beagles, Darcey & Sindey.

As well as working on reception, Karen looks after our insurance claims and is also the practice social secretary!

In her spare time she enjoys caravanning, singing and socialising with friends.

Rachel Logan receptionist at Oak House Vets Nottingham

Rachel Logan

Rachel works at Plains Rd and she joined in spring 2017 us fresh from volunteering in South Africa where she worked in an animal shelter and in the townships of Cape Town for 4 months.

Rachel loves to walk her dog Ozzi, a slightly bonkers Weimeraner; and to continue with her love of shelter work, she has just started to volunteer at the RSPCA 1 day a week. In her spare time she is a personal trainer and she teaches spin and fitness classes at a local studio.

Working at Oak House Vets is Rachel’s perfect job as she gets her 4 paw fix everyday.

receptionist at Oak House Vets Nottingham

Sarah Dean

Sarah is a member of our reception team. She loves dogs and has returned to working at Oak House Vets as a receptionist, having earlier worked as a vet nurse.

Vet Nurses




What happens in an emergency?

In the event of needing to contact the duty vet out of hours, please ring one of the normal surgery numbers and listen to the directions given on the answer machine.

How do I book an appointment?

All consultations are by appointment only. Contact one of our 3 surgeries to book an appointment

What about payment?

We try to keep our fees reasonable, but they also have to be realistic and reflect the level of care provided. We ask that payment is made at the time of treatment. For your convenience, we accept Delta, Switch, Visa and Access cards.

What is the best choice for my pet?

Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save.

Save money and protect your pet with the Oak House Pet Health Club. Check out all the membership benefits and see how much you could save


We have been with this veterinary practice well before Andrew with Martin Grace and they are excellent practitioners.
Jennifer Goode treated our dog with such care and attention to detail. She was an amazing practitioner, dedicated and applied good knowledge to practice. She understood her clients needs and fears.
Andrew's practice is outstanding, caring and empathetic. I highly recommend them.

Hilary Righton